Help Desk

Welcome to the Help Desk, your go-to resource for all your questions and concerns. Our team of experts is here to provide you with the information and assistance you need to make the most of your shopping experience.

At Somi Gold, we understand that purchasing a watch is an important decision. That's why we strive to offer not only exquisite designs but also excellent quality at an attractive price. Our watches, such as the Diamond Frosted Galaxy Dust and the Frosted Galaxy Dust Arab Edition, are carefully crafted to provide a unique combination of style and affordability.

Whether you have questions about our watches' features, materials, or maintenance, our Help Desk is here to help. Our team of product experts has in-depth knowledge of our watches and can provide you with accurate and reliable information.

Here are some common questions that our Help Desk can assist you with:

1. How do I choose the right watch for me?

Our experts can guide you through the process of selecting a watch that suits your style, preferences, and needs. They can provide you with information on different watch styles, sizes, and functionalities to help you make an informed decision.

2. What materials are used in your watches?

We use high-quality materials in the construction of our watches to ensure durability and longevity. Our experts can provide you with detailed information about the materials used in specific watch models, including the case, strap, and dial.

3. How do I care for my watch?

Proper care and maintenance are essential to keep your watch looking and functioning its best. Our Help Desk can provide you with tips and recommendations on how to clean and protect your watch, as well as information on battery replacement and servicing.

4. What is the warranty on your watches?

All our watches come with a warranty to provide you with peace of mind. Our Help Desk can explain the details of our warranty coverage and assist you with any warranty-related questions or concerns.

5. How can I track my order?

If you have placed an order with us, our Help Desk can provide you with information on how to track your order. They can guide you through the tracking process and provide updates on the status of your shipment.

For any other questions or concerns, please don't hesitate to reach out to our Help Desk. We are here to assist you and ensure that your shopping experience with Somi Gold is smooth and enjoyable.