Contact Us

Frequently Asked Questions

1. How can I place an order?

To place an order, you can visit our website at www.somigold.com and browse through our collection. Once you have selected the items you wish to purchase, simply add them to your cart and proceed to the checkout page. Follow the prompts to enter your shipping and payment information, and confirm your order.

2. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and PayPal. You can choose the most convenient option for you during the checkout process.

3. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected. Generally, orders are processed and shipped within 1-2 business days. Once shipped, you can expect your order to arrive within 3-7 business days depending on your country.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 14 days of receiving your items. We will provide you with instructions on how to return the products for a refund or exchange.

5. How can I contact your customer service?

If you have any further questions or need assistance, please feel free to contact our customer service team. You can reach us by phone at 1234567 or by email at info@somi-gold.com. Our team is available to assist you during our business hours, Monday to Friday, 9am to 5pm.